FAQ
- Packaging & Shipping:
1. Packaging
(1) Neutral packing is our option.
(2) Special packing can be offered, according to your design, but the extra fee is for your account.
2. Shipping
(1) For small order, we may use EMS, UPS,TNT,DHL,Fedex.
(2) For large order, we may transport by sea or by air.
- Delivery&Payment:
1. Delivery
(1) High season: 10-25 work days.
(2) Low season: 5-15 work days.
(3) We can be flexible on trial order or sample order by prioritizing accordingly.
(4) We will come up with a detailed production schedule for each order and this schedule will be a platform for onwards communication between customers an us.
2. Payment
(1) For sample order, payment by bank, 100% by T/T in advance
(2) For regular order, 30% down payment before production and balance payment before shipment
(3) For massive order, detailed payment terms can be negotiated accordingly
- Money back guarantee:
If the products you received have any technology problem you can return them within 1 year. And you will get refund within one week.
- Q: How many years are your company in the auto sensor industry?
A: The company has been founded for 10 years till now.
- Q: What are your major products?
A: Our main products are all kinds of SENSOR & SWITCH & PUMP CARTIDGE & INNER TUBE for passenger car,truck, steamship,excavator and construction machinery.
- Q: Where are your company?
A: We are located in Ruian , Wenzhou,China.
- Q: What is the MOQ?
A: Normaly, our MOQ is 10 pcs ,but different product may have the different MOQ.
- Q: How about the quality of your products?
A: Our products meet the IATF16949 and have got the ISO9001 Certification. OEM Standard is also welcome and could be fulfilled. Every item will be tested before shipment. You are very welcome to visit our factory at your convenience.
- Q: How about the warrenty of your products?
A: All of our products are with warrenty of 1 year, for some items the warrenty could be extented to 2 years.
- Q: What is the payment terms?
A: 30% deposit before production,70% balance before shipment.
- Q: Can your company customize SENSOR & SWITCH & PUMP CARTRIDGE & INNER TUBE and other parts?
A: YES! You are very welcome to customize products, but it is strongly recommended to provide samples